Welcome to Launch Ready Aviation ("Launch Ready Aviation", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, educational resources, subscription services and related products. By accessing our website, creating an account or purchasing a subscription, you agree to these Terms. If you do not agree, you must not use our services.
You must be at least 18 years old or have the consent of a parent or legal guardian. You agree that all information supplied when creating an account is accurate and current.
Launch Ready Aviation provides aviation educational resources including, but not limited to:
These resources are educational only. We are not affiliated with or endorsed by any airline, aviation authority, regulator or training organisation unless expressly stated.
Success in aviation examinations, airline recruitment or simulator assessments depends on many factors. Accordingly, Launch Ready Aviation does not guarantee employment, interview success, examination results, simulator assessment outcomes, licensing, promotions or qualifications.
Each subscription is issued to one individual only. You agree to keep your password secure, maintain accurate account details and notify us of unauthorised account access. You must not share your account, allow another person to use your subscription, sell or transfer your account, or create multiple accounts to avoid subscription fees or promotional limits.
Subscriptions renew automatically unless cancelled before the next billing date. Subscription fees are charged in advance. Prices may change from time to time; any changes will apply only to future billing periods.
You may cancel at any time. Cancellation prevents future renewals. Your access remains available until the end of the paid subscription period.
Because subscribers receive immediate access to digital educational content, refunds are generally not available after access has commenced. Nothing in these Terms limits your rights under Australian Consumer Law.
Any promotional offer, introductory pricing or free trial may be withdrawn or amended at any time. We reserve the right to refuse promotional pricing where abuse is suspected.
You must not reproduce our questions, photograph or screen-record our content, copy explanations, scrape or harvest data, use automated software, reverse engineer the platform, interfere with website security, distribute copyrighted material, or create competing educational products using our content.
You may not use AI tools, bots or automated systems to extract our question bank, train AI models, reproduce our explanations, build competing products, or generate datasets from our content.
All website content remains the exclusive property of Launch Ready Aviation. This includes question banks, explanations, graphics, branding, logos, software, databases, downloadable resources, videos and documents. Your subscription provides a personal, non-transferable licence for study purposes only.
We may monitor account activity to protect our platform and detect suspected misuse, fraud or account sharing. Where misuse is reasonably suspected, we may suspend or terminate access.
Payments are processed by secure third-party payment providers. Fraudulent chargebacks or payment disputes relating to services already provided may result in immediate account suspension while the matter is investigated.
Although we aim for continuous availability, interruptions may occur due to maintenance, upgrades or circumstances beyond our control. We may modify, update or discontinue features without prior notice.
To the maximum extent permitted by law, Launch Ready Aviation is not liable for indirect or consequential loss arising from use of our services. Our total liability is limited to the amount paid by you during the previous 12 months except where prohibited by law.
Nothing in these Terms excludes any consumer guarantees or statutory rights that cannot legally be excluded.
We are not responsible for delays or failures caused by events beyond our reasonable control including natural disasters, internet outages, cyber incidents, government action or failures of third-party providers.
We may suspend or permanently terminate accounts for breaches of these Terms, including account sharing, copyright infringement, abusive conduct, fraudulent activity, unauthorised commercial use, or attempts to compromise platform security.
Your use of our website is also governed by our Privacy Policy. We may amend these Terms from time to time; continued use constitutes acceptance. If any provision is found to be unenforceable, the remaining provisions continue in effect. These Terms, together with our Privacy Policy and Copyright & Academic Integrity Policy, constitute the entire agreement between you and Launch Ready Aviation. These Terms are governed by the laws of Victoria, Australia. Questions may be directed to our published support contact.
Launch Ready Aviation respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information.
We may collect your name, email address, encrypted account credentials, subscription information, billing information processed by third-party payment providers, exam progress and scores, customer support communications, browser and device information, IP address, and cookies and analytics data.
Information is collected when you create an account, purchase a subscription, contact us, use the website, complete practice examinations, or subscribe to newsletters. Certain technical information is collected automatically through cookies and similar technologies.
We use your information to provide access to our services, process subscriptions, personalise your learning experience, monitor website performance, improve our educational resources, respond to enquiries, detect fraud, protect platform security, and comply with legal obligations.
Payments are processed by secure third-party payment providers. Launch Ready Aviation does not store complete payment card details.
We use cookies and similar technologies to maintain secure logins, remember user preferences, analyse website usage, improve functionality and enhance security. You may disable cookies through your browser settings, although some features may no longer function correctly.
We may share information with trusted providers who assist us in operating the website, such as payment processors, website hosting providers, authentication providers, analytics services and email delivery providers. These providers receive only the information reasonably necessary to perform their services.
Where permitted by law, we may send updates regarding new services, features or educational content. You may unsubscribe from marketing emails at any time. Essential service communications will continue where necessary.
We implement reasonable technical and organisational safeguards to protect personal information. However, no online system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
Subject to applicable law, you may request to access your information, correct inaccurate information, delete your account, withdraw marketing consent, and enquire about our handling of personal information.
Our services are intended primarily for adults and older students preparing for aviation careers. We do not knowingly collect personal information from young children.
If you access our services outside Australia, your information may be processed in Australia or other countries where our service providers operate.
We may update this Privacy Policy from time to time. The latest version will always be published on our website. Privacy enquiries may be directed to our published support contact.
Launch Ready Aviation invests significant time, expertise and resources into developing original aviation educational content. This policy protects the integrity of our learning platform and ensures fair access for all subscribers.
Unless otherwise stated, all content available through Launch Ready Aviation is protected by Australian and international copyright laws. This includes practice examination questions, explanations, graphics, videos, downloadable resources, databases, software, branding, logos, written content and learning pathways. All rights are reserved.
Subscribers may access content solely for their own personal educational use. You may not use any content for commercial purposes without our prior written consent.
You must not copy or reproduce examination questions, photograph or screen-record learning content, upload content to social media, distribute PDFs or screenshots, share your subscription, provide access to third parties, create derivative educational products, scrape our databases, use automated tools to harvest content, use our materials to train artificial intelligence systems, remove copyright notices, or sell or license our educational materials.
Users are expected to use our resources honestly and ethically. You must not misrepresent your work as official airline material, impersonate another user, attempt to manipulate scores or statistics, interfere with platform functionality, or engage in dishonest conduct that undermines the educational purpose of the platform.
If you become aware of unauthorised copying or distribution of Launch Ready Aviation materials, we encourage you to notify us.
Breaches of this policy may result in account suspension, permanent account termination, removal of access without refund where permitted by law, legal action to protect our intellectual property, and recovery of damages where available under law.
Users must also respect the intellectual property rights of others. You must not upload or distribute material that infringes another person's copyright.
This policy may be updated periodically. Continued use of Launch Ready Aviation after updates are published constitutes acceptance of the revised policy.